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Home Page » Send To A Friends | |
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  Delivery Information Goods ordered before 3:00pm (Monday-Friday) will be shipped via Royal Mail 1st Class the same day. Orders placed after 3:00pm during the week or at weekends are processed and despatched the following working day. Customer Services Exchange and refund policy We undertake to deal with any complaint you may have quickly and efficiently. Click here to see our lifetime trade-in policy. PERFECT GOODS If you have been daft enough to choose the wrong product or pressed the wrong buttons, send it back within 14 days and we will replace or refund when goods are in perfect, unused condition. You will need to pay the postage as a punishment. FAULTY GOODS If we have been daft enough to send you a faulty product we will refund or replace. We will also pay the postage as our punishment. Call our friendly team on: 08000 24 24 21 Or email us at: custservice@ducti.co.uk The address for returns is: Ducti UK Returns, Unit 20/21, Leith Walk Business Centre, 130 Leith Walk, Edinburgh EH6 5DT |
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